Thank you for choosing Chairfy! We stand behind the quality of our products and are pleased to offer you an extended warranty to enhance your peace of mind.
1. Coverage and Exclusions
Our extended warranty covers the cost of item replacement, ensuring that you receive a high-quality, fully functioning product. However, please note that shipping costs associated with the replacement are not covered by the warranty.
This extended warranty service is applicable only for non-artificial damages arising from normal usage conditions. Damages resulting from misuse, abuse, accidents, alterations, or usage beyond the scope of normal use are explicitly excluded from this warranty.
2. Duration of Warranty
The extended warranty provides coverage for a period of one year from the date of product delivery. If you encounter any issues with the product during this timeframe, please promptly contact us at support@chairfy.com.
3. Warranty Claim Process
To initiate a warranty claim, kindly email us at support@chairfy.com with your proof of purchase and a detailed description of the issue. Our dedicated customer service team will guide you through the warranty claim process.
All warranty claims will be carefully evaluated to ensure they meet our warranty criteria. Once your warranty claim is approved, you may proceed to ship the product back to Chairfy's inventory. Upon receipt, we will expedite the repair or replacement of the damaged parts to restore your product to its optimal condition.
4. Limitations and Exemptions
It's important to note that damages resulting from misuse, abuse, accidents, alterations, or any usage beyond the scope of normal use are not covered under this extended warranty. Additionally, any shipping costs incurred during the warranty claim process are the responsibility of the customer.
We appreciate your understanding and cooperation as we strive to provide you with the best possible product and service. If you have any further questions or concerns regarding our extended warranty, please do not hesitate to reach out to our customer service team.
Thank you for choosing Chairfy, where your satisfaction is our priority.